What are your shipping costs?

 

Within Malaysia

Order above RM1500 – Free Shipping

Order under RM200 – RM12

 

International:

According to the rate that shipment companies provide.

 

 

When will my order be shipped?

Orders are usually dispatched during the next working day.

 

How long will my order take?

Within Malaysia

Please allow 3 – 7 working days for your order to arrive

 

International

Please allow 14-30 working days for your order to arrive.

 

What payment methods do you take?

We accept VISA and Mastercard through TNG or direct bank transfer.

 

Can I cancel my order?

Orders which have been dispatched are unable to be cancelled.

 

What happens if I am not happy with the product I receive?

We aim to ensure that your purchase arrives to you in perfect condition. Should you experience a problem with your order, please contact us and we will do our utmost to resolve any issue.

 

My shipment arrived damaged, what should I do?

We will always make every effort to ensure that our high-quality products arrive to you in perfect condition. Should you experience a problem with your order please contact ejuinventure@icloud.com